Dedicated offshore professionals for Managed Service Providers—help desk, NOC, system administration, and technical support specialists ready to extend your team.
Managed Service Providers face a constant challenge: growing client demands require more technicians, but local hiring costs squeeze already-tight margins. Finding qualified IT talent is competitive, and turnover disrupts service delivery.
Hire India provides MSPs with dedicated offshore professionals who integrate seamlessly with your existing team. Our technicians work your hours, use your tools, and follow your processes—delivering consistent, quality support at a fraction of local costs.
Whether you need 24/7 NOC coverage, Level 1-2 help desk support, or specialized system administrators, we match you with pre-vetted professionals who understand MSP operations and can hit the ground running.
From frontline support to advanced engineering—find the IT professionals your MSP needs.
First-line support for password resets, basic troubleshooting, ticket triage, and end-user assistance via phone, email, and chat.
Advanced troubleshooting, escalation handling, software installations, network connectivity issues, and complex ticket resolution.
24/7 network monitoring, alert response, infrastructure health checks, incident documentation, and proactive maintenance.
Firewall management, switch/router configuration, VPN setup, network security, and infrastructure optimization.
Server management, Active Directory, Group Policy, patch management, backup monitoring, and system maintenance.
Microsoft 365, Azure, AWS management, cloud migrations, tenant administration, and SaaS application support.
Security monitoring, threat detection, vulnerability assessments, compliance reporting, and incident response support.
ConnectWise, Autotask, or Datto PSA management, workflow automation, reporting, and ticket queue optimization.
Remote monitoring and management tool administration, script deployment, automated remediation, and agent management.
IT documentation, knowledge base creation, SOPs, network diagrams, and client documentation in IT Glue or similar platforms.
Ticket assignment, technician scheduling, SLA monitoring, client communication, and service delivery coordination.
Technology roadmap assistance, QBR preparation, asset lifecycle tracking, budgeting support, and strategic planning documentation.
See which MSP roles fall into each pricing tier.
Purpose-built staffing solutions for managed service providers.
Our technicians are trained on industry-standard tools—ConnectWise, Datto, NinjaRMM, IT Glue, Microsoft 365, and more. No lengthy ramp-up required.
Build a follow-the-sun support model or add overnight NOC coverage. Our offshore team works when you need them—including nights, weekends, and holidays.
Reduce labor costs by 40% or more while maintaining service quality. Reinvest savings into growth, tools, or improved profitability.
Our professionals work within your existing workflows, ticketing systems, and communication channels. They become a true extension of your team.
Optional Hubstaff monitoring, quarterly performance reports, and dedicated account management ensure accountability and continuous improvement.
Start with one technician, scale to an entire offshore team. Add headcount as you win new clients without the overhead of local hiring.
No hourly billing, no hidden fees—just predictable monthly costs that protect your margins.
Join the growing number of Managed Service Providers who are improving margins and expanding capacity with dedicated offshore professionals.